These cookies are required for the website to function properly. They ensure security, enable basic features like page navigation, and store user session data. You cannot disable these cookies.
- Financial Close Management
- Frequently asked questions
Questions, answered
Answers about close work, sign-off, ledger locks and implementation.
Financial Close Management
11 questions
Can't find it? Write to support@erp.ai.
How do I get started?
Click Get started, then use Proto to configure Financial Close Management for your business. Set up your workflows, import your data and invite your team.
Does this replace our general ledger?
No. The system coordinates close work and evidence above your ledger. Accounting continues to own accounts, posting, reversals and actual period locks. The implementation must verify its supported connections and source mappings.
Can we use our existing close checklist?
Yes. Map the recurring work to effective task templates, owners, reviewers and dependencies. Each launched period retains a snapshot, so later template changes do not silently rewrite the active close.
Does a zero reconciliation variance approve the account?
No. Matching balances can help preparation, but the assigned person must attest to the evidence and the required independent review and certification still apply. Missing source data must not be treated as zero.
Who can sign off a period?
The configured required people sign their assigned capacities against the same evidence revision. Controller and CFO signatures use separately assigned identities where required. Internal Auditor concurrence is separate from management approval.
When is a period actually locked?
Only after the owning ledger confirms the exact entity, period and expected revision are closed. A requested, failed or uncertain lock remains visible until resolved. Downstream handoff waits for confirmation and retained audit-pack publication.
Can a closed period be reopened?
A permitted correction requires a documented request with Controller / CFO and distinct Admin authorization. Reopening is confirmed by the ledger. Preserve the previous lock and pack, increment the close revision and repeat affected review before relocking.
Does control testing certify compliance?
No. It records the company-defined testing population, evidence and decisions. Legal applicability, management assertions and independent audit opinions remain with the responsible people and advisers.
How is external auditor access controlled?
Explicit grants identify the entity and period, with expiry and revocation. Every evidence page, attachment and export must enforce that scope, including links copied from an earlier session.
What can an agent help with?
It can summarize authorized work, identify missing evidence and prepare explanations or follow-up. It acts under its own permissions and cannot impersonate a signer, bypass independent review or invent a connector outcome.
Is the application already configured for us?
This website and its paired skills describe the authored system. Configure the application in Proto, connect authorized accounting sources and verify the required decisions and outcomes before launching it for your team.
Set up Financial Close Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.