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- Fitness Trainer Platform
- Frequently asked questions
Questions, answered
Practical answers for setting up training bookings and review.
Fitness Trainer Platform
10 questions
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How do I get started?
Click Get started, then use Proto to configure Fitness Trainer Platform for your business. Begin with one organization, its trainers and active resources, then rehearse a booking through attendance and review.
Where do trainers see their appointments?
Bookings List and Bookings Calendar show assigned appointments. The booking owner identifies the responsible team member.
How are resources reserved?
The booking names a resource, and Booking Resource Lines records units and preparation time for its interval. Check other lines before holding a competing request.
Where does attended training go?
A trainer records a training sessions entry under its parent booking, with client, start, duration and workout revision.
Who decides whether a session is accepted?
A Booking Supervisor reviews a submitted session and records Approve, Reject or Return with a reason in review decisions.
How do we find a missed appointment?
The booking can be marked no show. Keep it distinct from Completed so the record reflects what happened.
Can we attach supporting files?
Record attachments stores a file, title, evidence type, uploader and visibility against the booking.
Where does payment information come from?
Payment evidence stores provider-confirmed events linked to a booking. Arrange the provider connection and assign a reviewer to verify its event references.
What should we check when an action needs review?
Open the operation receipts entry and compare its operation key, expected revision and effect references with the current booking and linked evidence.
Can a team work across locations?
Organizations, team members and Resources provide the scope for scheduling. Set each member’s organization and time zone before assigning bookings.
Set up Fitness Trainer Platform your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.