Assign booking, check-in, tank review and payment decisions to the right staff.
| Role | Members and plans | Services and sessions | Bookings | Session delivery | Tanks and checks | Payments and overview |
|---|---|---|---|---|---|---|
| Studio Manager | View | Edit | Approve | Edit | Edit | Edit |
| Booking Coordinator | Edit | View | Edit | View | View | View |
| Float Instructor | View | View | View | Edit | Edit | Edit |
| Tank Technician | — | View | View | View | Edit | View |
| Tank Reviewer | — | View | View | View | Approve | Approve |
| Finance Clerk | View | View | View | — | — | Edit |
| Admin | Edit | Edit | View | Edit | Edit | View |
Owns session release, booking decisions and operating exceptions.
Starts on: Tank Check Review List
Maintains member requests and checks session availability.
Starts on: Booking Work Queue
Checks in confirmed bookings and records the session attended.
Starts on: Open Sessions
Maintains tank status changes and their source evidence.
Starts on: Ready Tanks
Reviews tank check and readiness evidence before accepting it.
Starts on: Tank Check Review List
Records booking-linked payments and refunds.
Starts on: Confirmed Payments
Maintains staff identity and the underlying studio configuration.
Start free, then use Proto to change fields, steps and approvals before your team goes live.