These cookies are required for the website to function properly. They ensure security, enable basic features like page navigation, and store user session data. You cannot disable these cookies.
- Food Franchise Management
- Features
- Kitchen tickets
Kitchen tickets
Give submitted kitchen work an independent release decision.
OverviewPending Kitchen Release×
Food Franchise Management · Kitchen tickets
New
Pending Kitchen Release
Approval conditions
| Parent | Organization | Status | Revision | Sent at | Decision at | |
|---|---|---|---|---|---|---|
| MO-44286 | ORG-6447 | Submitted | 350 | 01 Oct | 04 Oct | |
| MO-78575 | ORG-5274 | Submitted | 50 | 10 Oct | 15 Oct | |
| MO-33665 | ORG-3609 | Submitted | 750 | 05 Oct | 09 Oct | |
| MO-42331 | ORG-8270 | Submitted | 220 | 14 Oct | 16 Oct | |
| MO-69085 | ORG-1238 | Submitted | 50 | 04 Oct | 07 Oct |
6 of 6 records
MO-44286Kitchen tickets · KT-99988
SubmittedOrganizationORG-6447
Revision350
Sent at01 Oct
Decision at04 Oct
What you can do
Give submitted kitchen work an independent release decision
The Kitchen Lead prepares a ticket against its parent meal order. Table code, sent time, guest count and delivery reference can add context for the release. The ticket revision identifies the exact request being reviewed. Submission moves it to the supervisor queue; a later edit must be considered against the current revision.
Keep a returned or rejected decision attached to the order. It tells the preparer what needs correction without treating the old submission as if it were already approved. A second release attempt should return the prior operation result or be reconciled against actual effects before anyone repeats the work.
How the work is organized
The team uses the order and its linked records as the shared reference. Changes belong to a known actor and the current revision. A status records progress, while the dated record and its evidence explain what happened.
- Named ownership. Kitchen Lead prepares and submits; Kitchen Supervisor makes the independent decision.
- Exact scope. The parent order and ticket revision identify the exact submission under review.
- Visible result. Decision time, reviewer reason and operation receipt distinguish approval from completed release.
What to agree during setup
Agree which ticket details matter for a table or delivery order, which evidence supports them, and who reviews a changed revision. Rehearse a rejected guest count and a resubmitted ticket. The Kitchen Supervisor must see the new revision, rather than relying on an earlier approval.
Check the handoff on an actual case
For an evening service order, the Kitchen Lead submits a ticket showing the table code and guest count. The Kitchen Supervisor checks the order, the submitted revision and any supporting attachment. The supervisor records a reasoned approval or rejection. Only an approved revision proceeds to release; the ticket is Completed after the intended effects are persisted.
Have the Kitchen Lead find the rejection reason on the parent order and correct the ticket. The Kitchen Supervisor checks the new revision and records a fresh decision. A release that times out stays under review until its operation receipt and intended effect agree.
What your team sees
- Pending Kitchen Release — See submitted ticket revisions awaiting the Kitchen Supervisor decision.
- Kitchen Ticket Board — Compare Draft, Submitted, Approved, Rejected and Completed tickets by status.
Follow the work through
- See the operating process for the order of actions and decisions.
- Review the data model before importing active records.
What it keeps track of
Data model- Kitchen tickets
- Kitchen tickets submitted for review and release against a meal order.
- Meal orders
- Customer orders accepted and fulfilled by the kitchen and service team.
- Review decisions
- Independent reviewer decisions on submitted revisions.
- Record attachments
- Files and evidence attached to operational records.
- Operation receipts
- Durable receipts for guarded operations and their outcomes.
Who uses it
Permissions- Kitchen Lead
- And Kitchen Supervisor own the work here.
- Admin
- Maintains access.
- The Kitchen Supervisor decides release; the Kitchen Lead cannot approve their own submitted ticket.
Set up Food Franchise Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.