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  1. Food Franchise Management
  2. Features
  3. Locations and people
Feature · Locations and people

Locations and people

Assign each order to an operating context and accountable owner.

OverviewActive Service Locations
Food Franchise Management · Locations and people

Active Service Locations

Service locations

New
CodeNameContact nameAddressOrganizationActive
CDE-383Location 877Contact 496M-8ORG-9707Yes
CDE-909Location 727Contact 205H-10ORG-1673Yes
CDE-638Location 753Contact 191Z-5ORG-9639Yes
CDE-378Location 842Contact 409W-16ORG-7367Yes
CDE-292Location 179Contact 836E-21ORG-9287Yes
6 of 6 records
CDE-383Service locations · SL-31992
Yes
NameLocation 877
Contact nameContact 496
AddressM-8
OrganizationORG-9707
Example screen with sample data

What you can do

Assign each order to an operating context and accountable owner

Organizations carry the operating name, code, time zone and currency. Service locations belong to an organization and hold a contact, address, eligibility note and active state. Team members belong to an organization and link to a platform user. The order records its organization, owner and counterparty location.

Agree who maintains location eligibility notes and who resolves an inactive location before order acceptance. A time zone choice matters when reviewing service and event times across operating organizations. The location record describes where service is directed; it does not replace the order or the actual service event.

How the work is organized

The team uses the order and its linked records as the shared reference. Changes belong to a known actor and the current revision. A status records progress, while the dated record and its evidence explain what happened.

  • Named ownership. Admin maintains organizations, locations and team members; Service Coordinator assigns the order.
  • Exact scope. Organization, counterparty location and owner connect the meal order to the operating team.
  • Visible result. Active location, contact, address and time zone help the team confirm where service is due.

What to agree during setup

Agree which organization owns each location and which team member accepts orders there. Check active state, contact and address before using a venue. Set a time zone for the organization and team member so service times can be interpreted consistently. Decide who maintains an eligibility note when a location changes.

Check the handoff on an actual case

For a catering service at an active venue, Admin checks the location address and contact before the Service Coordinator takes an order. The coordinator assigns a team member as owner and chooses the venue as the counterparty. The owner can then use My Meal Orders to follow the accepted commitment through service.

Ask the owner to find the assigned order and verify the counterparty location and service time. If the venue becomes inactive, Admin updates the location and the coordinator reviews affected open orders. The team keeps the original order reference while resolving any changed destination.

What your team sees

  • Active Service Locations — Check active venue contacts, addresses and operating organizations.
  • My Meal Orders — Find the orders assigned to the current team member.

Follow the work through

What it keeps track of

Data model
Organizations
Operating organizations within the food and beverage group.
Service locations
Dining rooms, outlets, venues and delivery destinations served by the operation.
Team members
Staff members linked to an organization and platform identity.
Users
Users
Meal orders
Customer orders accepted and fulfilled by the kitchen and service team.

Who uses it

Permissions
Admin
, Service Coordinator and Service Manager own the work here.
Admin
Maintains operating setup and access.
Service Manager
Follows the assigned owner and service outcome across locations.

Set up Food Franchise Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started