Admin
Owns organization, user and access setup across the operation.
Can
- Manage Organizations, team members, Users
- View service orders, operation receipts
- Food Truck Management
- Roles and permissions
Who can do what in Food Truck Management
Assign order, kitchen, review and payment responsibilities deliberately.
How permissions work
Separate preparation from review
Independent Reviewer decides corrections against the current revision and keeps the reason with the decision.
Keep scope with the operator
Service Lead owns order acceptance and actual service; Kitchen Lead records preparation and ingredient movement.
Protect provider evidence
Finance Lead reviews event identity and verification before concluding a refund outcome.
Tie access to the person
Team members connect staff to Organizations and Users, while Admin manages the account setup.
Who can do what
| Role | Trucks and stops | Menu and recipes | Service orders | Kitchen and service | Payments and corrections | Review and evidence |
|---|---|---|---|---|---|---|
| Admin | Edit | — | Edit | View | — | View |
| Truck Manager | Edit | View | Edit | View | — | — |
| Menu Manager | — | Edit | View | Edit | View | View |
| Service Lead | View | Edit | Edit | Edit | Edit | Edit |
| Kitchen Lead | — | Edit | Edit | Edit | Edit | Edit |
| Independent Reviewer | — | View | View | Edit | Edit | Edit |
| Finance Lead | — | — | View | View | Edit | View |
Each role in detail
Truck Manager
Maintains destinations and assigns the operating team for a service period.
Can
- Manage truck stops, team members
- View Organizations, service orders, Products
Starts on: Open Service Orders
Menu Manager
Maintains sellable items, ingredients and reviewed recipes.
Can
- Manage Products, Ingredients, menu recipes, recipe ingredients
- View ingredient movements, service order lines
Starts on: Approved Menu Recipes
Service Lead
Accepts feasible meal orders and records actual handover to guests.
Can
- Manage service orders, service order lines, stop fulfillment events
- View truck stops, Products, line tickets
Starts on: Open Service Orders
Kitchen Lead
Prepares accepted lines and records ingredient use and waste.
Can
- Manage service order lines, ingredient movements, line tickets
- View service orders, menu recipes, recipe ingredients
Starts on: Pending Line Release
Independent Reviewer
Decides compensating corrections against the submitted order revision without approving their own preparation.
Can
- Manage review decisions, record attachments
- View line tickets, service orders, service order lines, operation receipts
Starts on: Pending Line Release
Finance Lead
Checks provider payment evidence and refund outcomes against the order history.
Can
- Manage payment evidence
- View service orders, operation receipts, review decisions, record attachments
Starts on: Operation Exceptions
Set up Food Truck Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.