1. Food Truck POS & Route Planner
  2. Process
  3. Review and release a line ticket
Process · Review and release a line ticket

Review and release a line ticket

Keep ticket submission, independent review and persisted kitchen release distinct.

Step by step

  1. Prepare ticket Kitchen Lead

    Kitchen Lead links the ticket to the accepted order and checks its current revision, table code, sent time, guest count and delivery reference.

    • Ticket context prepared
    • Updates Line tickets, Stop orders
  2. Submit revision Kitchen Lead

    Kitchen Lead sends the ticket for review. The submitted revision becomes the exact scope the supervisor must inspect.

    • Submitted revision fixed for review
    • Updates Line tickets
  3. Review ticket Shift Supervisor

    Shift Supervisor checks the parent order and supporting evidence, then approves, rejects or returns the revision with a reason.

    • Independent decision and reason recorded
    • Updates Review decisions, Record attachments, Line tickets
    ApprovalA person approves before the work moves on.
  4. Release scope Kitchen Lead

    Kitchen Lead releases only the approved revision. The operation receipt records the expected revision and outcome; the ticket is completed only after release effects are persisted.

    • Reviewed scope released after effect check
    • Updates Line tickets, Operation receipts, Stop order lines

Where it usually breaks

And how to keep it from happening.

  • Supporting details on the ticket do not match the order or evidence.
  • A revised ticket is released using a decision for an older revision.
  • A returned ticket is treated as approved because it was once submitted.
  • A receipt is marked complete before its release effect can be found.
Kitchen Lead
, Shift Supervisor and Operations Manager.

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