Admin
Maintains organization, staff and access settings for the operation.
Can
- Manage Organizations, team members, Users
- View stop orders, operation receipts
- Food Truck POS & Route Planner
- Roles and permissions
Who can do what in Food Truck POS & Route Planner
Give each shift decision to the staff member who owns it.
How permissions work
Order work
Order Taker prepares and accepts orders; Kitchen Lead and Service Lead record their own handoffs.
Independent decisions
Shift Supervisor reviews submitted ticket revisions and corrections before release.
Evidence
Finance Reviewer verifies provider events; Operations Manager investigates receipts and links actual effects.
Scope
Organization, team member and user records give each order a responsible operating context.
Who can do what
| Role | Route stops and teams | Menu and recipes | Stop orders | Kitchen tickets | Preparation and service | Payments and corrections | Shift review and evidence |
|---|---|---|---|---|---|---|---|
| Admin | Edit | — | Edit | — | View | — | View |
| Order Taker | View | Edit | Edit | — | Edit | Edit | — |
| Kitchen Lead | — | Edit | Edit | — | Edit | Edit | — |
| Service Lead | View | View | Edit | View | Edit | View | — |
| Shift Supervisor | — | View | View | Approve | View | Edit | Edit |
| Inventory Manager | — | Edit | View | — | Edit | Edit | — |
| Finance Reviewer | — | — | View | View | View | Edit | View |
| Operations Manager | — | View | View | Edit | View | View | Edit |
Each role in detail
Order Taker
Creates stop orders and checks menu and serving details before acceptance.
Can
- Manage stop orders, stop order lines
- View Products, route stops, menu recipes
Starts on: Open Stop Orders
Kitchen Lead
Prepares approved order scope and records actual portions and ingredient usage.
Can
- Manage stop order lines, ingredient movements
- View stop orders, line tickets, menu recipes, recipe ingredients
Starts on: Open Stop Orders
Service Lead
Records portions served and checks destination and fulfillment context.
Can
- Manage stop orders, stop fulfillment events
- View stop order lines, route stops, line tickets
Starts on: Open Stop Orders
Shift Supervisor
Independently reviews submitted ticket revisions and operational corrections.
Can
- Manage review decisions, line tickets, record attachments
- View stop orders, stop order lines, operation receipts
Reviews and approves
- Approve line tickets
Starts on: Pending Line Release
Inventory Manager
Maintains ingredient, product and recipe records used for menu feasibility.
Can
- Manage Ingredients, Products, menu recipes, recipe ingredients, ingredient movements
- View stop order lines
Starts on: My Team Member Record
Finance Reviewer
Checks provider payment and refund evidence against the affected order.
Can
- Manage payment evidence
- View stop orders, review decisions, operation receipts
Starts on: Unverified Payment Evidence
Operations Manager
Owns exception investigation and receipt reconciliation across shifts.
Can
- Manage operation receipts, record attachments
- View stop orders, line tickets, review decisions, payment evidence, stop fulfillment events
Starts on: Stop Order Status Board
Set up Food Truck POS & Route Planner your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.