Institutional case operations

How Fraud Detection System is set up for you

An institution handling financial applications may need separate staff for identity review, fraud investigation, credit decisions and repayment work. The case links applicant, application, evidence, alerts and decisions. Party records can identify customers, merchants and institutions involved in the broader operation. The team can review a suspicious case without losing who supplied each assessment result or who decided its outcome.

Select one institution's application history with different case outcomes. Import people and applicant records first, then applications and provider evidence. Check the links before assigning work. Use one alert in investigation and another with a resolved disposition to rehearse what the Credit Reviewer sees. The reviewer should be able to explain why a case was approved, declined or referred using the recorded evidence and decision.

If repayment operations are in scope, follow an approved application into its obligation and provider receipt. Verify that the receipt reference identifies a real provider event and that allocations explain the principal and fee portions. Make a reversal part of the rehearsal and keep the obligation unsettled until the provider result is resolved. Agree the staff handoffs before expanding to more applications or rule versions.