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- Fraud Detection System
- Who it's for
- Merchant finance operations
Merchant finance operations
Merchant finance teams can keep a separate party register for customers, merchants and institutions while reviewing numbered applications. The case still begins with an applicant and assigned analyst. Assessment evidence identifies the provider source, and a fraud alert links the application to the rule that raised concern. The team can keep the review decision distinct from later repayment activity.
How Fraud Detection System is set up for you
Case ownership
An assigned person handles each submitted or reviewing application, giving the next colleague a clear point of contact.
Rule context
A named, versioned rule lets the Fraud Investigator explain an alert against the specific application rather than a generic score.
Credit decision
The independent reviewer records an approve, decline or refer outcome with reasons and decision time.
Receipt review
Confirmed repayments retain their provider reference and can be allocated to the approved application's obligations.
Merchant finance teams can keep a separate party register for customers, merchants and institutions while reviewing numbered applications. The case still begins with an applicant and assigned analyst. Assessment evidence identifies the provider source, and a fraud alert links the application to the rule that raised concern. The team can keep the review decision distinct from later repayment activity.
Choose a representative merchant finance application and identify the applicant and the person assigned to review. Use the separate party register when the team needs customer, merchant or institution contact details. Import any existing assessment evidence with its provider reference and received date. Put one alert through investigation and ask the reviewer to locate the disposition from the application. Then record a decision and compare the approved amount with the later obligation.
For the financial continuation, use an obligation with principal and fees. Receive a confirmed provider repayment and trace its allocation. Include a pending receipt in the rehearsal so the Repayment Specialist can explain why it remains outside settlement. Agree who corrects a reversed provider result and how that correction is recorded before rollout. This case should be understandable from the application through the final allocation without a separate personal spreadsheet.
Features to start with
Roles on the team
- Case Analyst
- Owns assigned application review and assembles case evidence.
- Fraud Investigator
- Examines alerts against their linked application and records a disposition.
- Credit Reviewer
- Makes an independent application decision after case review.
- Repayment Specialist
- Reviews provider receipts and their allocation to open obligations.
- Admin
- Configures users and operational access and resolves record setup issues.
Set up Fraud Detection System your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.