Repayment reconciliation

Step by step

1. Record obligation Repayment Specialist

   The Repayment Specialist opens the approved application and records an obligation with its number, due date, principal and fees.

   • Connects the due amount to an approved case
   • Updates Applications, Credit decisions, Obligations

2. Receive repayment Repayment Specialist

   A provider receipt retains its number, received time, amount, reference and status. The specialist checks whether that reference has already been handled.

   • Retains the provider receipt and application link
   • Updates Repayments, Applications

3. Confirm receipt Repayment Specialist

   The specialist compares the provider result with the application and receipt. Pending and reversed receipts stay out of settlement work.

   • Distinguishes confirmed money from pending or reversed items
   • Updates Repayments

4. Reconcile repayment Repayment Specialist

   A confirmed receipt can be allocated to an open obligation, separating principal and fee amounts. The specialist checks the receipt total and open balance before changing the obligation state.

   • Traces principal and fee portions to the obligation
   • Updates Repayment allocations, Obligations, Repayments

Repayment Specialist

Reconciles receipts and obligations; Credit Reviewer checks the approved case context; Admin manages access.