Case Analyst
Owns assigned application review and assembles case evidence.
Can
- Manage Applications, assessment evidence
- View Applicants, fraud alerts, detection rules, credit decisions
Starts on: Applicants Verification Queue
- Fraud Detection System
- Roles and permissions
Who can do what in Fraud Detection System
Give case preparation, alert review, credit decisions and reconciliation clear owners.
How permissions work
Separate preparation and decision
A Case Analyst prepares the application and evidence; a Credit Reviewer makes the credit decision.
Keep alert disposition attributable
A Fraud Investigator reviews the linked rule and application before recording the alert outcome.
Limit financial changes
A Repayment Specialist checks provider confirmation and open obligations before allocation.
Review access at handoff
Admin checks each person's access against their operational responsibility before the first case is assigned.
Who can do what
| Role | Applicant Intake | Application Review | Assessment Evidence | Detection Rules | Fraud Alerts | Repayment Control |
|---|---|---|---|---|---|---|
| Case Analyst | View | Edit | Edit | View | View | Edit |
| Fraud Investigator | View | View | View | View | Edit | View |
| Credit Reviewer | View | Approve | Edit | — | Edit | Approve |
| Rule Steward | — | View | — | Edit | View | View |
| Repayment Specialist | — | View | View | — | View | Edit |
| Admin | Edit | Edit | Edit | Edit | Edit | Edit |
Each role in detail
Fraud Investigator
Examines alerts against their linked application and records a disposition.
Can
- Manage fraud alerts
- View Applications, Applicants, detection rules, credit decisions, assessment evidence
Starts on: Applications Review Queue
Credit Reviewer
Makes an independent application decision after case review.
Can
- Manage credit decisions
- View Applications, Applicants, assessment evidence, fraud alerts
Reviews and approves
- Approve Applications
Starts on: Submitted Application Decisions
Rule Steward
Maintains the versioned rule register and reviews rule changes.
Can
- Manage detection rules
- View fraud alerts, Applications
Starts on: Detection Rules Review
Repayment Specialist
Reviews provider receipts and their allocation to open obligations.
Can
- Manage Repayments, repayment allocations, Obligations
- View Applications, credit decisions
Starts on: Obligations Open Balance
Admin
Configures users and operational access and resolves record setup issues.
Can
- Manage Users, People, Applicants, Applications, assessment evidence, credit decisions, detection rules, fraud alerts, Obligations, Parties, Repayments, repayment allocations
Set up Fraud Detection System your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.