1. Fundraising Gala Management
  2. Frequently asked questions
FAQ

Questions, answered

Answers for teams setting up event review, admissions and closeout.

Fundraising Gala Management

10 questions

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How do I get started?

Click Get started, then use Proto to configure Fundraising Gala Management for your business. Begin with one organization, one eligible venue and a gala whose admissions and pledge decisions can be rehearsed through closeout.

Who owns an event?

Each event references an owner in team members. Event Coordinator prepares and operates the gala, while Event Reviewer handles the independent opening decision.

How is a venue checked?

The venue record carries its active state, organization, address, contact and eligibility note. Review that record with the event’s current revision before opening the gala.

Can I see upcoming galas on a calendar?

Event Calendar shows approved and open events with their start and end dates. Event Lifecycle Board gives the team a status view of gala work.

How do admissions relate to capacity?

An admission records its event, attendee reference, quantity and reservation or admitted dates. Compare those quantities with the event’s capacity using a unit the team has agreed on.

How are pledges reviewed?

A pledge can move from Draft to Submitted for Pledge Reviewer to decide. Its amount, donor restriction, organization and parent event remain visible with the review status.

Does a pledge mean payment was captured?

A pledge is a documented commitment. Payment evidence separately records provider authorization, capture, refund or void events and whether the evidence is verified.

What happens when event approval fails?

The operation receipt records the action’s result and reason. Operation Exceptions brings failed and review-needed results together for investigation using the original operation key.

How is cancellation handled?

Event Coordinator checks admission use and reconciliation, and Event Reviewer records the required decision for the current event revision. The operation receipt records the guarded result.

Where do supporting files belong?

Record attachments connects a file to the event and records its title, evidence type, uploader and internal or shared visibility.

Set up Fundraising Gala Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started