These cookies are required for the website to function properly. They ensure security, enable basic features like page navigation, and store user session data. You cannot disable these cookies.
- Gas Distribution Management
- Process
- Operation reconciliation
Operation reconciliation
Resolve pending and failed operation outcomes.
Step by step
-
Find unresolved receipt Operations Manager
Operations Manager opens a pending, failed or review-needed result. Start from the existing operation key and parent case.
- Operations Manager opens a pending, failed or review-needed result.
- Updates Operation receipts
-
Compare linked records Operations Manager
Operations Manager reads the case and evidence before comparing results. Read the case, evidence and attachments before checking the provider.
- Operations Manager reads the case and evidence before comparing results.
- Updates Service cases, Service evidence, Record attachments
-
Check provider outcome Operations Manager
Operations Manager checks the external reference and confirmed effect. Correlate the external reference with a confirmed effect.
- Operations Manager checks the external reference and confirmed effect.
- Updates Operation receipts
-
Reconcile completion Operations Manager
Operations Manager completes a confirmed result or sends an exception for review. Keep uncertainty visible until the linked facts agree.
- Operations Manager completes a confirmed result or sends an exception for review.
- Updates Operation receipts
Who does what
Roles and permissions- Operations Manager
- , Utility Coordinator, Independent Reviewer.
Set up Gas Distribution Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.