Restoration confirmation

Step by step

1. Review evidence Independent Reviewer

   Independent Reviewer approves or returns evidence for the current revision. A decision on an older revision cannot authorize this action.

   • Independent Reviewer approves the evidence for the current revision.
   • Updates Service evidence, Review decisions
   ApprovalA person approves before the work moves on.

2. Confirm restoration Utility Coordinator

   Utility Coordinator compares actual source confirmation and overlapping scope. Reject estimated or overlapping scope before recording an effect.

   • Utility Coordinator compares actual source confirmation and overlapping scope.
   • Updates Service cases, Service evidence

3. Record effect Operations Manager

   Operations Manager follows the effect result on the case. Only a confirmed provider outcome completes the receipt.

   • Operations Manager follows the effect result on the case.
   • Updates Operation receipts, Service cases

4. Close case Operations Manager

   Operations Manager checks restoration and outcome before closure. Review the case and receipt together before closure.

   • Operations Manager checks restoration and outcome before closure.
   • Updates Service cases, Operation receipts

Utility Coordinator

, Independent Reviewer, Operations Manager.