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- Ghost Kitchen Aggregator
- Process
- Order review and routing
Order review and routing
Order Operator, Kitchen Coordinator and Independent Reviewer compare the current revision, partner policy and evidence before the order is accepted. Start with a specific order and keep its organization, owner and partner definition in view. Ask the person at each stage to point to the record that supports the next decision.
Step by step
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Register order Order Operator
Identify the received order, owner and organization. Order Operator checks the linked record before the next handoff.
- Identify the received order, owner and organization
- Updates Kitchen orders, Organizations, People
-
Check partner policy Kitchen Coordinator
Check active coverage and the effective mapping. Kitchen Coordinator checks the linked record before the next handoff.
- Check active coverage and the effective mapping
- Updates Kitchen partners, Source mappings
-
Verify evidence Independent Reviewer
Check the supporting document against the revision. Independent Reviewer checks the linked record before the next handoff.
- Check the supporting document against the revision
- Updates Evidence documents, Kitchen orders
-
Approve revision Independent Reviewer
Record the decision and reason for that revision. Independent Reviewer checks the linked record before the next handoff.
- Record the decision and reason for that revision
- Updates Review decisions, Evidence documents
ApprovalA person approves before the work moves on. -
Route order Order Operator
Record acceptance with the kitchen code; keep any driver reference on the order. Order Operator checks the linked record before the next handoff.
- Record acceptance with the kitchen code and order reference
- Updates Kitchen orders, State history
Who does what
Roles and permissions- Order Operator
- Owns the order, Kitchen Coordinator checks partner coverage, and Independent Reviewer records the revision decision.
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