1. Professional Services GRC
  2. Process
  3. Remediation and retest
Process · Remediation and retest

Remediation and retest

Assign corrective work and close findings after an independent pass.

Step by step

  1. Open finding Assessment Tester

    Connect the issue to the failed or inconclusive test.

    • Connect the issue to the failed or inconclusive test.
    • Updates Findings, Assessment tests
  2. Assign action Remediation Owner

    Name an owner, due date and proposed correction.

    • Name an owner, due date and proposed correction.
    • Updates Corrective actions, Findings
  3. Submit evidence Remediation Owner

    Present the completed change for review.

    • Present the completed change for review.
    • Updates Corrective actions
  4. Retest independently Independent Reviewer

    Record a pass, fail or inconclusive result; only pass closes the finding.

    • Record a pass, fail or inconclusive result; only pass closes the finding.
    • Updates Retests, Findings, Corrective actions
    ApprovalA person approves before the work moves on.

Where it usually breaks

And how to keep it from happening.

  • Wrong scope. Check the organization, business unit and assessment revision before recording a new action.
  • Unclear handoff. Leave the owner, reviewer and reason visible on the working record.
  • Repeated request. Use the recorded operation key and receipt to distinguish a retry from new work.
Assessment Tester
, Remediation Owner, Independent Reviewer.

Set up Professional Services GRC your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started