1. Group Insurance Admin
  2. Roles and access
Reference

Who can do what in Group Insurance Admin

Give preparation, underwriting, administration and audit work clear owners.

Who can do what

Permissions by role
RoleGroup policiesEmployer eligibilityCoverage and endorsementsClaims and decisionsPremiums and paymentsReview and evidence
Insurance CoordinatorEditEditEdit—EditEdit
Authorized UnderwriterViewViewViewViewViewView
App AdministratorEditEdit———Edit
AuditorViewViewViewViewViewView
Claims ExaminerView—ViewEditView—

Each role in detail

Insurance Coordinator

Prepare assigned operational records and execute eligible reviewed actions.

Can

  • Manage group eligibility, Policies, policy coverages, record attachments
  • View operation receipts, Policyholders, review decisions

Starts on: Policy lifecycle board

Authorized Underwriter

Review eligible revisions independently and reconcile operational evidence.

Can

  • View claim decisions, claim payments, Claims, group eligibility, operation receipts, Organizations, Policies, policy coverages, policy endorsements, Policyholders, premium receipts, record attachments, review decisions, team members

Starts on: Eligibility review inbox

App Administrator

Maintain organization configuration and membership.

Can

  • Manage Organizations, Policyholders, team members

Auditor

Read authorized evidence and reports.

Can

  • View claim decisions, claim payments, Claims, group eligibility, operation receipts, Organizations, Policies, policy coverages, policy endorsements, Policyholders, premium receipts, record attachments, review decisions, team members

Starts on: Active policy register

Claims Examiner

Reviews reported losses, coverage and insurer decisions within an assigned organization.

Can

  • Manage Claims
  • View Policies, policy coverages, claim decisions, claim payments

Starts on: Claims for assessment

Set up Group Insurance Admin your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started