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Guest Feedback & Reviews

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  1. Guest Feedback & Reviews
  2. Work with Proto
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Put an AI agent to work in Guest Feedback & Reviews

Give your team guided help with stay, service and finance work.

Set it up

  1. Teach your agent ERP.AI

    Load the ERP.AI skill and paste the output into your agent. It explains how to read and update records in your workspace.

    curl -fsSL https://www.erp.ai/skill.md

  2. Give it a role

    Assign the agent its own user and one of the 5 roles. It gets exactly the access that role has, and no more.

  3. Check what it can reach

    Confirm which records, actions and connections the agent can use in your workspace before you point it at real data.

  4. Review its work and usage

    Check the drafts and changes it proposes, and watch its usage receipts as you give it more to do. Agent work uses prepaid credits.

What the agent can do

  • Property Manager: List requested stays and flag unit capacity or interval decisions to review.
  • Front Desk Agent: Gather the linked party, unit, service tasks and outlet bookings for an arriving guest.
  • Finance Officer: Compare posted charges with confirmed payments for a selected stay.
  • Operations Reviewer: Find linked records that need a closer evidence check before a decision.

What stays with a person

  • A person must decide whether to confirm a stay, accept a financial exception or release a unit after cleaning.
  • The assistant can present the relevant records and describe a conflict, but it must use the permitted actor and current record state for any change.

A person must decide whether to confirm a stay, accept a financial exception or release a unit after cleaning. The assistant can present the relevant records and describe a conflict, but it must use the permitted actor and current record state for any change.

Set up Guest Feedback & Reviews your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

Start now Download Proto

How to get started