Check out and restore availability

Step by step

1. Record charges Finance Officer

   Finance Officer checks folio and outlet entries and follows the permitted posting or void path.

   • Establish the posted charge position
   • Updates Operation receipts, Outlet charges, Tickets

2. Record payments Finance Officer

   Finance Officer checks payments by their actual pending, confirmed or refunded state.

   • Identify confirmed guest money
   • Updates Review decisions, Tickets

3. Reconcile charges Finance Officer

   Finance Officer compares posted charges with confirmed payments or acknowledges an outstanding account.

   • Compare amounts for the same stay
   • Updates Operation receipts, Outlet charges, Review decisions

4. Check out Front Desk Agent

   Front Desk Agent authorizes departure after the financial check. The reservation becomes checked out and the unit becomes Cleaning.

   • Close the stay and begin unit cleaning
   • Updates Tickets, Organizations, Ticket events
   ApprovalA person approves before the work moves on.

5. Restore availability Property Manager

   Property Manager returns the unit to Available after the cleaning inspection passes.

   • Release the unit after inspection
   • Updates Organizations, Ticket events

Finance Officer

Reconciles; Front Desk Agent authorizes checkout; Property Manager decides when the unit returns to service.