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- Gym + CRM + Billing
- Who it's for
- Hotels and inns
Hotels and inns
A hotel or inn needs each guest stay tied to a specific room, date interval and daily rate. The front desk can follow a request into a confirmed booking and in-progress stay. Finance follows charges and provider payment evidence under that same booking. The property manager follows room state and housekeeping work before making a room available again.
How Gym + CRM + Billing is set up for you
Stay control
Record the party, room, arrival, departure and party size together. Confirm only after the capacity and occupied nights have been checked.
Nightly rates
Keep dated daily rates and minimum stay rules by room type. The agreed booking rate remains visible during the stay.
Guest folio
Link stay charges and facility charges to the booking, then compare posted amounts with confirmed payments.
Room turnaround
Assign cleaning or maintenance work to a team member and check the result before releasing the room.
A hotel or inn needs each guest stay tied to a specific room, date interval and daily rate. The front desk can follow a request into a confirmed booking and in-progress stay. Finance follows charges and provider payment evidence under that same booking. The property manager follows room state and housekeeping work before making a room available again.
Start with the active rooms, their capacity and status, one seasonal rate plan per room type, and the near-term guest bookings. Choose a normal weekend stay, a conflicting request and a room that needs cleaning. Have the front desk, finance officer and property manager follow each case from request to completion. Reconcile the posted charges against confirmed payment evidence, then inspect the room before the next booking.
The team should agree who can confirm a stay, who reviews charge evidence, and who releases a cleaned room. These decisions matter on busy changeover days, when a booking can be ready for checkout while a payment is pending and the next guest is already expected. Keep those states visible on their own records so the handoff does not depend on a private note.
Features to start with
Roles on the team
- Property Manager
- Owns stays and service setup, planning and assigned operational work.
- Finance Officer
- Prepares authorized financial drafts and reconciles confirmed receipts.
- Front Desk Agent
- Captures assigned stays and service work and evidence.
- Operations Reviewer
- Reviews evidence and authorizes eligible domain outcomes.
Set up Gym + CRM + Billing your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.