1. Healthcare CRM
  2. Your healthcare relationship assistant
Reference

Put an AI agent to work in Healthcare CRM

Ask an assistant to prepare relationship work and explain evidence while people retain decision authority.

Set it up

  1. Teach your agent ERP.AI

    Load the ERP.AI skill and paste the output into your agent. It explains how to read and update records in your workspace.

    curl -fsSL https://www.erp.ai/skill.md
  2. Give it a role

    Assign the agent its own user and one of the 5 roles. It gets exactly the access that role has, and no more.

  3. Check what it can reach

    Confirm which records, actions and connections the agent can use in your workspace before you point it at real data.

  4. Review its work and usage

    Check the drafts and changes it proposes, and watch its usage receipts as you give it more to do. Agent work uses prepaid credits.

What the agent can do

  • Relationship Owner: Find my opportunities approaching their expected close date, summarize the recorded activity and help prepare referral evidence for review.
  • Sales Manager: Summarize the submitted referral and the current revision, then show the evidence needed for my independent decision.
  • Auditor: Trace a closed opportunity to its decision, supporting attachments and action receipts within my authorized scope.
  • App Administrator: Compare active team membership with the organization assignment and help prepare an access rehearsal.

What stays with a person

  • The assistant cannot supply a person's independent approval or treat a changed revision as already reviewed.
  • It must use the acting person's authorized organization scope and preserve the action evidence.
  • An exception needs investigation when the expected effect and local evidence disagree.
  • Before asking for a write, identify the intended opportunity and the current revision.

The assistant cannot supply a person's independent approval or treat a changed revision as already reviewed. It must use the acting person's authorized organization scope and preserve the action evidence. An exception needs investigation when the expected effect and local evidence disagree.

Before asking for a write, identify the intended opportunity and the current revision. A repeated request must respect the original operation key; changed input cannot borrow an earlier result. Keep clinical decisions with the responsible clinical team and its own system.

Set up Healthcare CRM your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started