1. Home Healthcare Management
  2. Process
  3. Follow-up care
Process · Follow-up care

Follow-up care

Assign care tasks, follow due dates and record completion.

Step by step

  1. Identify follow-up Clinical Coordinator

    The Clinical Coordinator reviews a patient's visit and describes the next action.

    • Visit context for next action
    • Updates Encounters, Patients
  2. Assign task Clinical Coordinator

    The coordinator records the patient, assigned person and due date on a care task.

    • Named owner and due date
    • Updates Care tasks, Patients, People
  3. Start work Licensed Clinician

    The Licensed Clinician sees assigned work and records its in-progress status.

    • In-progress status
    • Updates Care tasks
  4. Review due work Clinical Coordinator

    The coordinator checks tasks whose due date has arrived and discusses unresolved cases with the assignee.

    • Due and unresolved work visible
    • Updates Care tasks
  5. Escalate or complete Licensed Clinician

    The assignee records an escalated state for work needing attention or a completed state and completion date when done.

    • Escalated or completed status and completion date
    • Updates Care tasks
Clinical Coordinator
Assigns and follows care tasks.
Licensed Clinician
Works assigned tasks.
Clinical Reviewer
Can read task evidence.

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