What the agent can do
- HR Manager: Show submitted leave requests with dates, employees, types and approvers, then open the underlying record for a decision.
- Payroll Officer: Compare a run's period and totals with its employee statements and identify lines that need review.
- Hospital Operations Owner: Find documented episodes with unresolved follow-up and show the assigned person and due date.
- Service Reviewer: Gather the episode revision, charge lines and evidence references for an independent decision.