Service review

Step by step

1. Register Hospital Operations Owner

   Hospital Operations Owner selects the employee, organization, department definition, service date and named owner. The episode starts registered, with references to the staff assignment and clinical source entered where available.

   • Establishes employee, service date and department context
   • Updates Hospital service episodes, Employees, Hospital departments

2. Schedule Hospital Operations Owner

   The owner checks the service date and moves the episode to scheduled. The calendar lets the team see what work is expected and which employee is associated with it.

   • Places the episode on the calendar
   • Updates Hospital service episodes, State history

3. Document Hospital Operations Owner

   The owner attaches charge items and evidence. A charge line can retain its observed date, amount, approved fee, code and source reference. The episode moves to documented when the owner has assembled the material for review.

   • Keeps charge detail and support together
   • Updates Service charge lines, Evidence documents

4. Review Service Reviewer

   Service Reviewer checks the current revision and supporting documents, then records a decision with reason and evidence reference. After the approval decision is recorded, the owner marks the episode reviewed.

   • Records a decision for an episode revision
   • Updates Review decisions, Evidence documents
   ApprovalA person approves before the work moves on.

5. Resolve Hospital Operations Owner

   If a line or document needs correction, the owner assigns a follow-up to a named person with a due date. The assignee records a resolution; the reviewer examines changed material before the episode is closed.

   • Assigns and records correction work
   • Updates Follow up actions, Service charge lines

6. Close Hospital Operations Owner

   The owner checks the review and outstanding actions, records the completion date and closes the episode. The owner records the actor and transition in state history.

   • Records completion and final status
   • Updates Hospital service episodes, State history

Hospital Operations Owner

Records and closes service work.

Service Reviewer

Makes the independent decision.

Finance Reviewer

Checks the value after service review.