Questions, answered

Click Get started, then use Proto to configure Hospital Management System for your business. Start with one department, its registration and clinical staff, and a patient visit that goes from appointment through clinical review and charge approval.

Yes. The patient record has a patient number, and each encounter records a particular visit. Appointments, consent and payments connect to the patient; clinical notes and charges connect to the encounter.

The appointment carries the planned start and end. The encounter records when care was scheduled, started and ended. Registration staff acknowledge the actual arrival on the encounter.

Use the encounter review queue for visits marked awaiting review and the diagnostic review queue for orders marked Resulted. Open the underlying result before recording a review decision.

A bed assignment records the ward, bed number, assigned time and released time against the encounter. Use a separate assignment when the patient moves.

Clinical Lead checks the requested room, surgeon and time window before marking the booking Approved. The operating room schedule shows requested and approved work.

Billing Specialist prepares the service description and amount against an encounter. Finance Manager reviews that draft before it becomes Approved and can proceed toward invoicing.

A payment records the patient, amount, received time, reference and status. The finance team agrees how to reconcile that patient-level receipt with encounter charges.

Consent records carry purpose, version, document, dates and status. Clinical privilege records identify the clinician, privilege type, evidence, dates and verification status. Review both in the context of the intended care.

Plan connections to the laboratory, imaging, pharmacy or accounting systems your hospital uses. Agree the record identity, source of truth and exception owner for each connection during implementation.