1. Hospital Management System
  2. Process
  3. Care delivery
Process · Care delivery

Care delivery

Record the work of an active encounter and complete the clinical handoff.

Step by step

  1. Assign care team Clinical Lead

    Clinical Lead records the clinician's purpose and effective period for the patient. Admin checks applicable privileges, and the clinician checks the relevant consent.

    • Establish current clinical responsibility
    • Updates Care team assignments, Clinical privileges, Consents
  2. Document care Clinician

    Clinician records observations with metric, unit and time, writes the encounter note, and signs it when complete. Follow-up tasks name a patient, assignee and due time.

    • Capture findings and named follow-up
    • Updates Clinical notes, Observations, Care tasks, Encounters
  3. Plan procedure Clinical Lead

    If surgery is needed, Clinical Lead reviews a requested room window and surgeon before approving the operating booking.

    • Decide the operating window
    • Updates Operating bookings, Encounters
    ApprovalA person approves before the work moves on.
  4. Review diagnostics Clinical Lead

    Clinician checks the order and linked result, records the reviewer and review time, then completes the encounter after the clinical review is finished.

    • Record clinical review and finish care
    • Updates Diagnostic orders, Diagnostic results, Encounters
Clinical Lead
, Clinician, Ward Coordinator, Admin.

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