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- Hostel Management
- Who it's for
- Guesthouses
Guesthouses
A guesthouse often has a small number of distinct rooms, which makes the cost of a booking overlap immediate. Each stay carries a party, unit, dates, guest count and nightly rate. The front desk can use those details to submit a feasible booking and give the front desk a reliable arrival view.
How Hostel Management is set up for you
Booking contact
Party records provide the guest or group name, email and phone behind each stay.
Room detail
Room records retain the actual number, type, capacity and current condition.
Rate timing
Rate plans define dated nightly rates and minimum nights for a unit type.
Turnover
Service requests track cleaning and maintenance against both room and stay.
A guesthouse often has a small number of distinct rooms, which makes the cost of a booking overlap immediate. Each stay carries a party, unit, dates, guest count and nightly rate. The front desk can use those details to submit a feasible booking and give the front desk a reliable arrival view.
Enter the rooms and mark their actual condition before recording future requests. Choose a representative rate plan and a stay that falls within its date window. Review the stay's nightly rate when it is confirmed so the team has one agreed booking amount. Test a party larger than a room's capacity and a request whose nights overlap a confirmed stay.
For a departure, add a charge and receipt to the same reservation. Finance Officer should be able to distinguish a pending receipt from confirmed payment. The front desk checks the guest out, and the room enters cleaning. Assign a cleaning task, complete it and inspect the room before marking it Available.
Use the first cycle to agree how a changed guest contact, cancelled request or maintenance closure is handled. The records should let staff explain what changed without making another reservation to cover a routine correction.
Features to start with
Roles on the team
- Finance Officer
- Prepares authorized financial drafts and reconciles confirmed receipts.
- Front Desk Agent
- Captures assigned stays and service work and evidence.
- Property Manager
- Owns stays and service setup, planning and assigned operational work.
Set up Hostel Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.