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- Hostel Management
- Who it's for
- Small hotels
Small hotels
A small hotel can use the same stay as the reference for room occupancy, guest service, restaurant or spa bookings, charges and receipts. The operating team gets a direct route from an arrival to the work and money associated with that reservation.
How Hostel Management is set up for you
Stay control
Stay records connect the booking party, unit, dates, guest count, rate and status.
Outlet activity
Outlet bookings show restaurant and spa plans against the selected stay.
Financial review
Folio and outlet charges retain their own draft, posted and voided states.
Staff assignment
Service requests name a person, due date, room and stay for operational work.
A small hotel can use the same stay as the reference for room occupancy, guest service, restaurant or spa bookings, charges and receipts. The operating team gets a direct route from an arrival to the work and money associated with that reservation.
Start with a few bookable units and current stays across Requested, Confirmed and checked in. Check a guest party and unit capacity before confirming a request. Use an arrival to test the unit moving from Available to Occupied. Add a guest service request and assign a staff member through the People record.
Then add a restaurant booking and a separate outlet charge against that stay. Finance Officer reviews the draft amount and receipt status before departure. Operations Reviewer checks the submitted outlet booking evidence. Keep the booking, charge and payment records tied to one reservation number so the account can be explained to the guest.
At checkout, move the room into Cleaning. Complete the housekeeping request and inspect it before another arrival uses the room. This rehearsal tests the full handoff among the front desk, finance and the person responsible for room condition.
Features to start with
Roles on the team
- Finance Officer
- Prepares authorized financial drafts and reconciles confirmed receipts.
- Front Desk Agent
- Captures assigned stays and service work and evidence.
- Property Manager
- Owns stays and service setup, planning and assigned operational work.
Set up Hostel Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.