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- Hostel Management
- Process
- Request to confirmation
Request to confirmation
A requested stay identifies the guest party, room, arrival, departure, party size and nightly rate. Property Manager maintains the stay details. Front Desk Agent submits the confirmation after checking the party, room and requested nights.
Step by step
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Review stay request Front Desk Agent
Front Desk Agent checks the party contact and requested dates against the selected unit.
- Identifies the booking party and requested interval
- Updates Leases, Parties
-
Check capacity and nights Front Desk Agent
Compare the guest count with unit capacity and check every requested night for overlap with confirmed stays.
- Compares guest count and room dates
- Updates Leases, Units
-
Confirm stay Front Desk Agent
Front Desk Agent submits a feasible request from Requested to Confirmed using its current record. A changed date or unit requires a fresh check.
- Changes Requested to Confirmed
- Updates Leases
-
Prepare arrival Front Desk Agent
Front Desk Agent sees the confirmed stay on the schedule and can identify its party and room.
- Puts the agreed stay into arrival work
- Updates Leases, Parties, Units
Who does what
Roles and permissions- Front Desk Agent
- Submits confirmation and prepares arrival; Property Manager manages the stay and unit; Admin configures access.
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