1. Hostel Management
  2. Roles and access
Reference

Who can do what in Hostel Management

Give each team member the records needed for their part of a stay.

How permissions work

Stay ownership

Property Manager manages guest parties, stays, units, rate plans and service work.

Front desk work

Front Desk Agent captures outlet bookings and service requests while viewing the stay and room context.

Money and review

Finance Officer manages charges and receipts; Operations Reviewer examines source evidence across the operation.

Administration

Admin maintains user access and operating configuration. Review access with the actual people who will use it.

Who can do what

Permissions by role
RoleStays and check-inRooms and capacityGuest partiesService workCharges and receiptsOutlets and rates
Finance OfficerEditViewEditViewEditEdit
Front Desk AgentViewViewViewEdit—Edit
Property ManagerEditEditEditEditViewEdit
Operations ReviewerViewViewViewViewViewView
AdminEditEditEditEditEditEdit

Each role in detail

Finance Officer

Prepares authorized financial drafts and reconciles confirmed receipts.

Can

  • Manage Charges, outlet charges, Receipts
  • View Leases, outlet bookings, Parties, People, rate plans, service requests, Units

Starts on: Draft Folio Charges

Front Desk Agent

Captures assigned stays and service work and evidence.

Can

  • Manage outlet bookings, service requests
  • View Leases, Parties, People, rate plans, Units

Starts on: Stay Schedule

Property Manager

Owns stays and service setup, planning and assigned operational work.

Can

  • Manage Leases, outlet bookings, Parties, rate plans, service requests, Units
  • View Charges, outlet charges, People, Receipts

Starts on: Stay Schedule

Operations Reviewer

Reviews evidence and authorizes eligible domain outcomes.

Can

  • View Charges, Leases, outlet bookings, outlet charges, Parties, People, rate plans, Receipts, service requests, Units

Starts on: Stay Board

Admin

Administers user access and operating configuration across the hostel records.

Can

  • Manage Charges, exchange rates, Leases, outlet bookings, outlet charges, Parties, People, rate plans, Receipts, service requests, Units, Users
  • View Charges, exchange rates, Leases, outlet bookings, outlet charges, Parties, People, rate plans, Receipts, service requests, Units, Users

Set up Hostel Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

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