Hotel PMS

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  1. Hotel PMS
  2. Agent assistance
Reference

Put an AI agent to work in Hotel PMS

Use Proto to help configure and review a property workflow.

Set it up

  1. Teach your agent ERP.AI

    Load the ERP.AI skill and paste the output into your agent. It explains how to read and update records in your workspace.

    curl -fsSL https://www.erp.ai/skill.md

  2. Give it a role

    Assign the agent its own user and one of the 5 roles. It gets exactly the access that role has, and no more.

  3. Check what it can reach

    Confirm which records, actions and connections the agent can use in your workspace before you point it at real data.

  4. Review its work and usage

    Check the drafts and changes it proposes, and watch its usage receipts as you give it more to do. Agent work uses prepaid credits.

What the agent can do

  • Property Manager: Prepare a unit and rate review for a requested stay and point out date or capacity questions.
  • Front Desk Agent: Gather the reservation, linked outlet booking and open service tasks for an arrival handoff.
  • Finance Officer: Show posted and draft charges beside confirmed and pending payments for a guest account review.
  • Operations Reviewer: Collect the linked records needed to decide whether a departure account is ready.

What stays with a person

  • The responsible person makes the confirmation, account and room-readiness decisions.
  • A payment's confirmed status must come from the payment source.
  • Configure access and any external connections before relying on information from them.

The responsible person makes the confirmation, account and room-readiness decisions. A payment's confirmed status must come from the payment source. Configure access and any external connections before relying on information from them.

Set up Hotel PMS your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

Start now Download Proto

How to get started