1. Hotel PMS
  2. Integrations
Reference

Integrations

Plan the handoffs around booking, payment and outlet systems.

  • Hotel PMS
  • Payment provider
  • Booking channels
  • Point of sale
  • Accounting

Systems to connect

  • Payment provider. Bring provider-confirmed payment outcomes and references into the payment record before treating a receipt as confirmed.
  • Booking channels. If guests book elsewhere, map their guest and reservation identities to the property records and review competing dates.
  • Point of sale. Connect restaurant or spa charges to the right reservation when outlets use separate systems.
  • Accounting. Decide how posted guest charges and confirmed payments are handed to the property’s finance system.

How connections are governed

Assign an owner to each source and its record identifier. Test a repeated event, a changed booking and a payment that remains pending. Finance Officer should reconcile payment references; Property Manager should resolve unit or date conflicts. Keep a clear human review route when a source record cannot be matched to a reservation.

Set up Hotel PMS your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

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