Integrations

• Payment provider. Return confirmed or refunded payment results with a reference that Finance Officer can reconcile to the reservation. A pending payment remains pending until the provider’s result is recorded.
• Accounting. Decide how approved charges, confirmed receipts and acknowledged outstanding accounts are handed to the property’s accounting process after checkout.
• Guest communications. If the property sends confirmations or arrival instructions outside the app, connect that channel to the reservation decision and contact details.

Agree which system owns each final outcome before connecting it. Payment confirmation belongs to the provider; checkout uses that result but does not create it. Finance Officer should reconcile each payment reference and amount to the intended stay. Operations Reviewer should be able to inspect the source evidence behind eligible outlet outcomes. Test repeat and changed submissions before relying on a connection in a live shift.