1. Hospitality HRMS
  2. Roles
Reference

Who can do what in Hospitality HRMS

See who prepares staffing, people and payroll records and who makes each decision.

How permissions work

Property scope

Give property staff access to the assignments and evidence they own.

Independent review

Keep the service charge decision with a reviewer who can see the source revision and evidence.

Employee privacy

Match access to the person and purpose when reviewing pay, leave and performance information.

Who can do what

Permissions by role
RoleProperty staffingService charge reviewHiring and onboardingEmployee recordsTime and leavePayrollPerformance and learning
Property Operations ManagerEditEdit—View———
Service Charge ReviewerViewEdit—————
HR ManagerViewViewEditEditApprove—View
Hiring Manager——ApproveView———
Employee——Edit—EditViewEdit
Payroll Specialist—View—ViewViewEdit—
AdminEditView—Edit———

Each role in detail

Property Operations Manager

Owns property staffing periods and checks service details before review.

Can

  • Manage property staff assignments, service charge allocations
  • View hotel properties, Employees, follow up actions

Starts on: Leave schedule

Service Charge Reviewer

Makes independent decisions on a specific staffing revision and checks its supporting evidence.

Can

  • Manage review decisions, evidence documents, follow up actions
  • View property staff assignments, service charge allocations, external reconciliations

Starts on: Property coverage board

HR Manager

Owns employee lifecycle, hiring decisions and people policy.

Can

  • Manage Employees, employment history, job requisitions, Offers, onboarding checklists, onboarding tasks
  • View property staff assignments, performance reviews

Reviews and approves

  • Approve leave requests

Starts on: Hiring approval inbox

Hiring Manager

Reviews openings, applications, interviews and offers for the department.

Can

  • Manage job requisitions, Interviews
  • View Applications, Candidates, Offers, Positions

Reviews and approves

  • Approve Offers

Starts on: Hiring approval inbox

Employee

Submits time and leave requests and follows assigned onboarding and learning work.

Can

  • Manage Timesheets, time entries, leave requests, onboarding tasks, course enrollments
  • View leave balances, pay statements, Goals

Starts on: Onboarding work

Payroll Specialist

Prepares payroll cycles and checks employee pay and filings.

Can

  • Manage payroll calendars, payroll runs, pay statements, pay statement lines, tax filings
  • View Employees, Timesheets, service charge allocations

Starts on: Timesheet approval inbox

Admin

Maintains organizations, properties, people and access configuration.

Can

  • Manage Organizations, hotel properties, People, Users, Departments, Locations
  • View state history, review decisions

Set up Hospitality HRMS your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started