Shift review

Step by step

1. Shift evidence Store Manager

   Store Manager opens the parent assignment and its Store Shift Entries. The date, store code, role coverage and hour values identify the work under review.

   • Actual shift facts tied to planned coverage
   • Updates Store shift entries, Store staff assignments

2. Entry outcome Store Manager

   Store Manager compares scheduled, worked and absence hours, then records Accepted or Rejected on the entry. An unresolved entry stays Pending.

   • Pending, Accepted or Rejected outcome
   • Updates Store shift entries

3. Review decision Independent Reviewer

   Independent Reviewer opens the assignment's current revision, creates a Review Decision and records the decision against that revision. Retail Operations Manager checks it and the shift evidence before changing the assignment from Worked to Approved.

   • Recorded decision on the current revision and assignment approval
   • Updates Review decisions, Evidence documents, Store staff assignments
   ApprovalA person approves before the work moves on.

4. Close and follow up Retail Operations Manager

   Retail Operations Manager assigns a Follow Up Action for an unresolved difference and changes the approved assignment to Closed after checking the evidence and resolution.

   • Assigned resolution and final status
   • Updates Follow up actions, State history, Store staff assignments

Store Manager

Checks entries.

Independent Reviewer

Makes the separate decision.

Retail Operations Manager

Owns cross-store exceptions and closure.