Where it usually breaks
And how to keep it from happening.
- An unknown response is treated as a failure and the action is sent again. Check the original operation key and provider reference first.
- A run is called complete from a local status alone. Compare it with the receipt evidence and persisted result reference.
- A correction overwrites the prior decision. Keep the old revision's decision and execution trace visible while the successor revision is reviewed.
- A superseded delivery has no person assigned to resolve its external effect. Use a follow-up action with due date and resolution.