1. Insurance Agent Portal
  2. Data model
Reference

The tables behind Insurance Agent Portal

Insurance Agent Portal ships with 10 tables, grouped here by the feature that uses them. Every record your team works with lives in one of them, and you can add fields and tables in Proto.

Tables
10
Features
6, plus shared settings
Change it
Add fields and tables in Proto

How the model is organised

Organization

Organizations, Accounts, team members and Users identify the agency, client and people involved.

Operations

Opportunities hold the prospect and link to commission statements and relationship activities.

Review and evidence

Review decisions, record attachments and operation receipts preserve decisions, files and action outcomes.

Every table, by feature

Accounts

2 tablesAbout this feature
  • Accounts

    Holds a client's account details, so the team can manage their policies and communication in one place.

    Linked to Organizations
  • Organizations

    Represents the company or agency using the portal, used to group its accounts and settings.

Opportunities

4 tablesAbout this feature
  • Opportunities

    Tracks a potential deal in progress, so the team can follow it from first contact to close.

    Linked to Organizations, Team members, Accounts
  • Accounts

    Holds a client's account details, so the team can manage their policies and communication in one place.

    Linked to Organizations
  • Team members

    Represents a person on the team, used to assign work and track who does what.

    Linked to Organizations, Users
  • Organizations

    Represents the company or agency using the portal, used to group its accounts and settings.

Activities

2 tablesAbout this feature
  • Relationship activities

    Records tasks and follow-ups tied to a relationship, so the team knows what's due and what happened.

    Linked to Opportunities
  • Opportunities

    Tracks a potential deal in progress, so the team can follow it from first contact to close.

    Linked to Organizations, Team members, Accounts

Commission Statements

4 tablesAbout this feature
  • Commission statements

    Tracks commission payments carriers owe on policies, so the team can verify and reconcile earnings.

    Linked to Opportunities, Organizations
  • Opportunities

    Tracks a potential deal in progress, so the team can follow it from first contact to close.

    Linked to Organizations, Team members, Accounts
  • Organizations

    Represents the company or agency using the portal, used to group its accounts and settings.

  • Review decisions

    Captures whether a submitted change was approved or rejected and why, for accountability.

    Linked to Opportunities, Team members

Review and Evidence

5 tablesAbout this feature
  • Review decisions

    Captures whether a submitted change was approved or rejected and why, for accountability.

    Linked to Opportunities, Team members
  • Record attachments

    Stores files and evidence linked to a record so the team has proof on hand when reviewing it.

    Linked to Opportunities, Team members
  • Operation receipts

    Logs each system action taken and whether it succeeded, so the team can trace what happened and why.

    Linked to Opportunities
  • Opportunities

    Tracks a potential deal in progress, so the team can follow it from first contact to close.

    Linked to Organizations, Team members, Accounts
  • Team members

    Represents a person on the team, used to assign work and track who does what.

    Linked to Organizations, Users

Operations Overview

3 tablesAbout this feature
  • Opportunities

    Tracks a potential deal in progress, so the team can follow it from first contact to close.

    Linked to Organizations, Team members, Accounts
  • Commission statements

    Tracks commission payments carriers owe on policies, so the team can verify and reconcile earnings.

    Linked to Opportunities, Organizations
  • Operation receipts

    Logs each system action taken and whether it succeeded, so the team can trace what happened and why.

    Linked to Opportunities

Shared and settings

1 table
  • Users

    Users

    Linked to Users

Keys and references

Accounts and opportunities each reference Organizations. Opportunities link to Accounts through Counterparty and to team members through Owner. Commission statements, relationship activities, review decisions, record attachments and operation receipts use Parent to refer to Opportunities. Team members link to Users; reviewers and uploaders refer to team members. Preserve these references when importing history so a decision can be traced back to the right client case.

Migration order

  1. Import Organizations and Users, then team members.
  2. Import Accounts with their organization reference.
  3. Import Opportunities with owner and counterparty references.
  4. Import relationship activities and commission statements under their opportunities.
  5. Import record attachments, review decisions and operation receipts with their parent references.

Set up Insurance Agent Portal your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

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