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  1. Invoice Factoring Platform
  2. Frequently asked questions
FAQ

Questions, answered

Common questions about instruction review, provider evidence and reconciliation.

Invoice Factoring Platform

10 questions

Can't find it? Write to support@erp.ai.

How do I get started?

Click Get started, then use Proto to configure Invoice Factoring Platform for your business. Pilot one organization, one provider partner, one account and an instruction that reaches a verified provider outcome.

Who prepares a banking instruction?

Accounting Preparer owns the draft, selects the organization and counterparty, and supplies supporting material. Banking instructions shows the full handoff.

Who can approve it?

Accounting Reviewer decides independently against the current instruction revision. The preparer cannot approve their own submission.

When is an instruction confirmed?

A submitted instruction becomes Confirmed only after verified provider confirmation or settlement evidence is linked to it. A provider acknowledgement alone leaves the outcome pending.

How does an account application finish?

Accounting Reviewer records the independent decision, and the team follows the provider application. Completion follows verified provider authority for the account.

How is a cash movement matched?

The provider event must agree on amount and the date in verified provider evidence, and its account must match the instruction journal line. Differences remain in the exception work list.

What happens when an operation receipt disagrees with the records?

It moves to needs review with the discrepancy recorded. Verification checks the existing effects without sending another provider instruction.

Can administrators approve financial work?

App Administrator maintains configuration and membership. Financial review requires Accounting Reviewer authority and an independent reviewer.

Can an auditor change evidence?

Auditor reads assigned evidence and reports. The role does not write records or execute actions.

Where do provider connections fit?

Agree the provider instruction, event and balance feeds during setup. Keep each external identifier with the related instruction, account snapshot or cash event. See connections.

Set up Invoice Factoring Platform your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started