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- ITSM for Healthcare and Hospitals
- Get started
Get ITSM for Healthcare and Hospitals running in four steps.
Start with a clinical service the IT and care teams can review together.
Create your account
Click Start now and create your ERP.AI account.
Start nowDownload Proto
Proto is the desktop app you use to set up ITSM for Healthcare and Hospitals. It runs on macOS, Windows and Linux.
Download ProtoMake it yours
Open ITSM for Healthcare and Hospitals in Proto and adjust fields, steps, roles and approvals to match how your team works.
Implementation planBring your data and team
Import your records, then invite your team and assign their roles.
See the roles
Create your account
Click Get started to create your ERP.AI account. Download Proto and describe the clinical service, responsible people and first operating process to configure.
Prepare the first operating cycle
Choose one service, its supporting devices, incident responders, clinical owner and change reviewers. Gather existing asset identifiers, active incident and request examples, the approved downtime procedure and a planned change window. Map the source of inbound events and who reconciles rejected outcomes.
Review before release
Rehearse an incident that affects care, a staff request with a due date, a change returned by its reviewer and a rejected integration receipt. Check the recorded status, owner, linked evidence and access for each case. Compare the result with the source system and obtain the clinical and service owners’ acceptance before adding more departments.
Set up ITSM for Healthcare and Hospitals your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.