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- KYC / AML Platform
- Frequently asked questions
Questions, answered
Answers for teams setting up reviewed banking and reconciliation work.
KYC / AML Platform
10 questions
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How do I get started?
Click Get started, then use Proto to configure KYC / AML Platform for your business. Pilot one organization, one active counterparty and one provider account. Take one instruction from draft through independent review, provider evidence and account reconciliation.
Who prepares a bank instruction?
The Operations Analyst prepares the instruction, account lines and supporting attachments within the assigned organization. The current revision is the one sent to an Independent Finance Reviewer.
Who authorizes the instruction?
An Independent Finance Reviewer decides on the current revision and records an approval, rejection or return with a reason. The preparer cannot approve their own submission.
Does submission mean the provider completed it?
Submission records the handoff and provider reference. Confirmation follows verified provider confirmation or settlement evidence linked to the instruction.
How are provider movements matched?
The Reconciliation Analyst compares the movement’s account, exact amount and occurrence date with a confirmed instruction. A difference remains unmatched or becomes an exception for investigation.
What happens when a provider response is uncertain?
Check the existing operation receipt, provider reference and evidence before repeating an action. A receipt needing review retains the discrepancy and expected revision.
How do linked cases fit the work?
A case records its status and decision date alongside its parent bank instruction and organization. The instruction’s financial authorization remains a separate decision.
Can administrators approve instructions?
App Administrator maintains organization configuration and membership. Independent finance approval belongs to the authorized reviewer.
What can an auditor inspect?
An Auditor can read the scoped instruction, decision, attachments, provider evidence and reconciliation result without changing those records.
Where should corrections go?
Keep provider corrections beside earlier evidence and review the affected reconciliation result. Preserve the original decision and event references.
Set up KYC / AML Platform your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.