Correction and effectiveness

Step by step

1. Contain the rejected work Corrective Action Owner

   Quality Approver reviews the nonconformance created by rejection, confirms severity and coordinates containment. Corrective Action Owner follows the linked inspection to understand the original failure.

   • Coordinate containment against the original inspection
   • Updates Nonconformances, Inspections, Corrective actions

2. Agree the corrective plan Quality Approver

   Corrective Action Owner records root cause, the action and its due date. Quality Approver approves the plan under the team's agreed action policy before implementation proceeds.

   • Approve the planned action under the agreed policy
   • Updates Corrective actions
   ApprovalA person approves before the work moves on.

3. Perform and submit the correction Corrective Action Owner

   Corrective Action Owner carries out the approved action and submits the evidence for effectiveness review. Completion of the activity requests review; it does not settle whether the correction worked.

   • Submit owned work for effectiveness review
   • Updates Corrective actions, People

4. Verify effectiveness Quality Approver

   An independent Quality Approver examines the result. Successful verification closes the action. A failed verification returns it to Implementing and retains the earlier review history.

   • Close accepted work or return it to implementation
   • Updates Corrective actions
   ApprovalA person approves before the work moves on.

5. Close the parent issue Quality Approver

   The corrective process closes the nonconformance only after every linked corrective action is accepted and closed. Quality Approver checks remaining actions before describing the issue as resolved.

   • Close only after all linked actions are accepted and closed
   • Updates Nonconformances, Corrective actions

Corrective Action Owner

, Quality Approver