Case intake and submission

Step by step

1. Register service Land Revenue Administrator

   The Land Revenue Administrator checks the owning organization, service code, active value and effective dates. Staff should know which policy reference applies before a case uses the definition.

   • Establishes the service owner and available staff
   • Updates Organizations, Public services, People

2. Prepare case Land Revenue Operator

   The Land Revenue Operator records a case number, name, organization, definition, owner and source references. A draft can hold its initial requirements and files while intake is still being checked.

   • Captures the application and its supporting lines
   • Updates Cases, Case requirements, Case documents

3. Submit case Land Revenue Operator

   The operator confirms the supporting information and submits the case. The submitted date and revision let the reviewer identify the material they receive.

   • Changes `Status: Draft → Submitted` and retains the transition
   • Updates Cases, State history

Land Revenue Administrator

Defines the service; Land Revenue Operator prepares and submits; Land Revenue Reviewer receives the case for independent consideration.