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- Learning Management System
- Frequently asked questions
Questions, answered
Answers about setup, assignments, progress, review, and delivery.
Learning Management System
10 questions
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How do I get started?
Click Get started, then use Proto to configure Learning Management System for your business. Begin with one organization, a few courses, assigned learners, and a case that can move from progress through independent review.
What identifies a course?
Use its code, title, owning organization, effective dates, and policy reference. Check those details before assigning a learner.
Can a learner have more than one enrollment?
Yes. Each enrollment links an employee owner to a particular course and organization, with its own status, progress, evidence, and history.
How is progress recorded?
Record individual requirement lines with an outcome, observation date, description, and source reference. Supporting documents link to the enrollment.
Who decides whether a case is approved?
A Learning Management Reviewer records the decision and reason against the source revision. The reviewer should be independent of the person preparing the case.
What happens when evidence is returned?
The operator can assign a follow-up action with an owner and due date, correct the source material, and present the changed revision for another review.
How can we trace a delivered result?
Use the delivery reference and the operation run, steps, and attempts. They retain source revision, operation key, result and receipt references.
What if a delivery attempt fails or is uncertain?
Investigate the operation key, failure reason, provider reference, and receipt before making another attempt. Keep the earlier result available for reconciliation.
Can we report progress by course?
Yes. The linked course, enrollment, progress, decision, and delivery records support course-level summaries and source-case inspection.
How should we set permissions?
Separate catalog maintenance, enrollment preparation, independent review, and read-only analysis. Rehearse access with distinct accounts and organization scopes.
Set up Learning Management System your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.