1. Learning Management System
  2. Process
  3. Return and correction
Process · Return and correction

Return and correction

A returned review should lead to a specific correction. The decision records the reason and source revision. A follow-up action names the employee who will resolve it and the due date. State history explains how the enrollment moved through the correction.

Step by step

  1. Return revision Learning Management Reviewer

    The Learning Management Reviewer records Returned with the evidence reference and reason.

    • Keeps the decision and its source revision
    • Updates Review decisions, Enrollments
    ApprovalA person approves before the work moves on.
  2. Assign follow-up Learning Management Operator

    The Learning Management Operator creates an Open action linked to the enrollment and an employee.

    • Names assignee, due date and action status
    • Updates Follow up actions, Employees
  3. Correct source material Learning Management Operator

    The operator updates the relevant progress or document and records the action resolution.

    • Records corrected material and resolution
    • Updates Enrollment progress, Evidence documents, Follow up actions
  4. Resubmit case Learning Management Operator

    The operator submits the changed enrollment as a successor revision for another review.

    • Keeps the successor transition
    • Updates Enrollments, State history
  5. Review successor Learning Management Reviewer

    An independent reviewer decides on the new revision while the earlier return remains visible.

    • Records a fresh decision
    • Updates Review decisions, Enrollments
    ApprovalA person approves before the work moves on.

Where it usually breaks

And how to keep it from happening.

  • The return reason is too vague for the assigned employee to act on.
  • The action is marked Completed before the corrected document is attached.
  • A previous Approved decision is reused after a material revision.
  • A delivered correction hides the earlier execution result instead of reconciling it.
Learning Management Reviewer
Records each independent decision; Learning Management Operator assigns and resolves the follow-up work.

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