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- Legal Services CRM
- Process
- Reconcile operation receipts
Reconcile operation receipts
Investigate pending and review-needed operation results against their opportunities.
Step by step
-
Find open results Sales Manager
The Sales Manager reads receipts marked Pending or needs review.
- Identify pending or review-needed work
- Updates Operation receipts
-
Compare revisions Sales Manager
The manager checks the linked opportunity against the receipt's expected revision.
- Check expected and current revisions
- Updates Operation receipts, Opportunities
-
Check confirmation Sales Manager
The manager determines whether external confirmation remains outstanding.
- Assess whether result can be completed
- Updates Operation receipts, Opportunities
-
Record result Sales Manager
A receipt is Completed when the expected revision is reached and no confirmation is pending; otherwise it remains needs review with a reason.
- Complete or retain review reason
- Updates Operation receipts
Who does what
Roles and permissions- Sales Manager
- Investigates and reconciles; Auditor reads the evidence; Relationship Owner supplies context for the attempted action.
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