1. Lending Platform
  2. Features
  3. Underwriting and decisions
Feature · Underwriting and decisions

Underwriting and decisions

Keep credit assessment and the independent decision tied to an application revision.

OverviewUnderwriting Queue
Lending Platform · Underwriting and decisions

Underwriting Queue

Pickup waits for the credit officer

New
ParentStatusRevisionSubmitted atApplicantOrganization
LA-40768Submitted87018 OctAPP-987ORG-7265
LA-64845Submitted69023 OctAPP-243ORG-1820
LA-30359Submitted87014 OctAPP-334ORG-9730
LA-52627Submitted84026 OctAPP-214ORG-2443
LA-73678Submitted44015 OctAPP-233ORG-1836
6 of 6 records
APP-987Underwriting reviews · UR-92309
Submitted
ParentLA-40768
Revision870
Submitted at18 Oct
OrganizationORG-7265
Example screen with sample data

What you can do

Make the credit decision explainable

Underwriting reviews hold the assessment attached to a loan application. Their status, revision, applicant, submission time and decision time show how the review progressed. A Credit Officer prepares the case. An Independent Credit Approver records a separate decision with a reviewer, time, reason and source revision. The decision can approve, reject or return the request. Keeping that decision apart from the application makes the human authority visible.

The application and review each have their own status. The reviewer should know which application revision is being decided and which underwriting record supports it. A review marked submitted is ready for the independent decision; an approved review is different from a provider confirmed application. A return sends the case back for further work. A rejection explains why the requested lending action did not proceed.

How the work is organized

  • Assessment record. The underwriting review stays linked to its parent application and organization.
  • Independent actor. The review decision identifies the person who decided, the decision and the reason.
  • Revision check. The source revision anchors the decision to the version actually reviewed.

What to agree during setup

Define the evidence and review notes the Credit Officer should have ready before submission. Decide when the officer creates a new review revision and when a returned case can be resubmitted. Set the organization’s rule for independent reviewers, including how to handle an unavailable approver without letting the case owner approve their own work.

Agree how the approver compares the requested amount and borrower context with the underwriting record. The team should also decide how to handle a stale revision: the reviewer requests a fresh submission rather than treating a past decision as authority over a changed amount. Keep the reason concrete enough for the officer to act on and for an Auditor to understand later.

Check the handoff on an actual case

The Credit Officer submits an underwriting review for a borrower whose requested amount has been revised. The approver opens the application and sees the current revision, the borrower, the amount and the supporting attachments. They record a return decision with a reason because the evidence needs clarification. The officer updates the case and submits again. On approval, the new decision points to the reviewed revision and the reviewer. The earlier return remains part of the history; it is not overwritten to make the case appear to have passed on its first review.

What your team sees

  • Underwriting Queue — Find submitted assessments awaiting a decision.
  • Applications Awaiting Decision — Inspect application revisions queued for approval.
  • Credit Decisions — Follow the reviewer, reason and outcome for each decision.

Follow the work through

What it keeps track of

Data model
Underwriting reviews
Underwriting reviews linked to a loan application and organization.
Loan applications
Loan applications moving through origination, underwriting, approval and disbursement.
Review decisions
Reviewer decisions recorded with the application source revision, outcome and reason.
Team members
Preparers, approvers, auditors and administrators working in the organization.
Record attachments
Supporting documents attached to a banking instruction.
Application evidence
Evidence lines attached to a loan application: document type, provider reference, received date and verification state.

Who uses it

Permissions
Credit Officer
Prepares the review.
Independent Credit Approver
Makes the credit decision.
Auditor
Inspects the recorded decision and application trail.
App Administrator
Maintains reviewer membership.

Set up Lending Platform your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started