1. Life Insurance Management
  2. Roles and permissions
Reference

Who can do what in Life Insurance Management

Give preparation, decisions, administration and audit distinct access.

How permissions work

Preparation

Insurance Coordinator manages assigned policy and evidence records.

Decision

Authorized Underwriter reviews revisions and examines benefit evidence.

Administration

App Administrator maintains organization and team membership.

Audit

Auditor reads the case trail and reports without changing it.

Who can do what

Permissions by role
RolePolicies and issuancePolicyholders and teamsPremium collectionClaims and settlementMaturity reviewsReview and evidence
Insurance CoordinatorEditViewViewEditViewEdit
Authorized UnderwriterViewViewViewViewViewView
App Administrator—EditEdit——Edit
AuditorViewViewViewViewViewView
Claims ExaminerView——Edit—View

Each role in detail

Insurance Coordinator

Prepares assigned operational records and executes eligible reviewed actions.

Can

  • Manage Policies, policy coverages, record attachments
  • View maturity reviews, operation receipts, Policyholders, review decisions

Starts on: Lifecycle and issuance

Authorized Underwriter

Reviews eligible revisions independently and reconciles operational evidence.

Can

  • View claim decisions, claim payments, Claims, maturity reviews, operation receipts, Organizations, Policies, policy coverages, policy endorsements, Policyholders, premium receipts, record attachments, review decisions, team members

Starts on: Submitted maturity decisions

App Administrator

Maintains organization configuration and membership without business approval authority.

Can

  • Manage Organizations, Policyholders, team members

Auditor

Read-only scoped audit of authorized evidence and reports, with no write or action execution.

Can

  • View claim decisions, claim payments, Claims, maturity reviews, operation receipts, Organizations, Policies, policy coverages, policy endorsements, Policyholders, premium receipts, record attachments, review decisions, team members

Starts on: Operations and results

Claims Examiner

Assesses reported losses and prepares the evidence for an authorized claim decision.

Can

  • Manage Claims
  • View Policies, policy coverages, claim decisions, record attachments

Starts on: Claims by loss date

Set up Life Insurance Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started