These cookies are required for the website to function properly. They ensure security, enable basic features like page navigation, and store user session data. You cannot disable these cookies.
- Log Management & Analysis
- Process
- Change review to verification
Change review to verification
Approve risk and rollback before service work begins.
Step by step
-
Draft change Service Owner
The Service Owner records the summary, affected service, risk, schedule and rollback plan.
- Plan and service context are recorded.
- Updates Changes, Services
-
Submit change Service Owner
The owner moves the draft to review so the decision maker can assess the proposed window.
- Status enters review.
- Updates Changes
-
Approve change Change Approver
The Change Approver reviews risk, schedule and rollback plan, then approves or rejects the change.
- Approval or rejection decides whether work proceeds.
- Updates Changes
ApprovalA person approves before the work moves on. -
Implement change Service Owner
Approved work moves into implementation during the planned window.
- Approved work enters implementation.
- Updates Changes
-
Verify change Service Owner
The Service Owner checks the service outcome and marks the change verified, or records rolled back after reversal.
- Verified or rolled-back outcome is visible.
- Updates Changes, Services
Who does what
Roles and permissions- Service Owner
- , Change Approver, Incident Responder
Set up Log Management & Analysis your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.