Dispatch and track transit

Step by step

1. Confirm pickup Dispatcher

   Dispatcher confirms that goods have physically left and enters actual pickup time on the load. The load moves from Planned to Dispatched. An operation receipt carries a stable key for the action.

   • Records actual pickup and Dispatched state
   • Updates Loads, Load assignments, Operation receipts

2. Track transit Dispatcher

   Dispatcher advances the load to in transit and monitors its partner, stop windows and carrier events. The promised delivery time remains the original comparison point.

   • Shows in transit work against stop windows
   • Updates Loads, Load stops, Carrier milestones

3. Review an exception Load Owner

   When movement differs from plan, Load Owner examines the affected load and asks for a reasoned correction if the scope must change. Dispatcher keeps actual pickup and any completed stop evidence intact.

   • Keeps the issue and supporting evidence with the load
   • Updates Loads, Record attachments, Review decisions

4. Prepare delivery Dispatcher

   Dispatcher checks the remaining stop sequence and recipient proof handoff. Carrier milestones support visibility, while the final delivery decision uses the stop and load evidence.

   • Identifies the final destination and proof path
   • Updates Load stops, Loads, Transport partners

Dispatcher

Records pickup and transit updates; Load Owner requests scope changes; Fleet Coordinator checks changed resources; Operations Reviewer examines revision decisions and failed effects.